Please allow about 7 working days for delivery, or 12 working days if a print-on-demand item is purchased. Please take note of any information that is provided on the sale page of any specific artwork or product.
I take great care when making and packaging creative pieces, so hope that it would never be necessary, but should you be dissatisfied with your purchase once delivered, you are welcome to return or exchange the item(s) within 7 days of receiving it. Please ensure that the creative work is securely packaged for return, and note that I will only refund the full price of the item(s) and not the postage and packaging costs.
I encourage you to reuse, repurpose or recycle the packaging used to protect your product during delivery. Feel free to contact me if you need help to find a recycling depot in your area, or if you’d like some ideas about how to reuse the packaging.
By accessing and using this website, you agree to be bound by, and to comply with, the following terms and conditions.
All artwork images and written work included on my website are the intellectual property of myself, Janet Botes, or my partners/collaborators, and protected by South African and international copyright laws. The sale of the copyright of an artwork a separate transaction and not part of the sale of the artwork unless otherwise agreed in writing. Any misuse of the content on my website – including but not limited to reproduction, modification, distribution or republication – without my prior written permission, is strictly prohibited. The website, online shop and its content, including but not limited to my art images, may not be copied, modified, reproduced, republished, posted, transmitted, transferred or sold, displayed, or in any way exploited, in whole or in part, except as is expressly permitted by me.
You may only use my website and online shop to browse its content and make legitimate purchases of artworks and workshops available for sale. In using my website you agree not to use any information or material in any manner that infringes any copyright, in any manner that could damage, disable, overburden or impair my website or interfere with anyone else’s use of my website. You agree not to attempt to gain unauthorized access to any of the services, accounts, computer systems or networks connected to my website through any means.
Unless you opt to pay via EFT/bank transfer, your online payment is processed by Payfast or Yoco (depending on your preference). View Payfast’s security policy.
I do my best to ensure that my online shop is up-to-date, secure and an accurate representation of my artworks and services. However, no warranty is given that my website is 100% safe to use at all times, without errors, and as such you use my website at your own risk. In no event will I be liable for any loss or damages of whatsoever nature suffered by you – directly or indirectly – arising out of the use of my website or online shop. You agree that I do not guarantee continuous, uninterrupted or secure access to my website, and operation of my website and online shop may be interfered with or adversely affected by numerous factors or circumstances outside of my control.
If I should fail to enforce any right or provision in these terms and conditions, you agree that this failure does not constitute a waiver of any rights or provisions in these terms and conditions.
I have the right to change, modify, add to or delete portions or the whole of these terms and conditions from time to time. Changes to these terms and conditions will become effective upon such changes being published on my website. It is your obligation to periodically check these terms and conditions for changes or updates.